PAYMENTS & SHIPPING
WE DO NOT SELL TO MINORS. Anyone over the age of 19 can purchase from our site. We do not sell to minors, no exceptions.
1. Send payments via PayPal or Interac E-transfer to firstname.lastname@example.org
2. Please include your order# in the notes section. Failure to do so will result in a slower shipping process.
3. We will process your order as soon as we receive payment (can take up to a few hours for us to receive and process payment).
4. You will receive a tracking number once your order is shipped.
Shipment Processing Time
Shipping Rates & Delivery Estimates
Return / Exchange Policy
F&Fco. takes product quality and customer safety very seriously. We have rigorous product testing standards that help us ensure that the product you are getting from us is the highest quality possible. In the rare event that you receive a product that you feel does not meet the quality standards you were expecting, we encourage you to reach out to our support team for further assistance.
Our customer service team will review each refund request on an individual basis to determine the best possible resolution. If we determine that a refund is necessary we reserve the right to offer Store Credit in place of a refund. The form of refund is determined based on your payment method, and order amount. We will work with each customer to come to a solution.
All customer concerns and refund requests must be submitted within 7 days of your order’s delivery. We are unable to provide any refunds for orders after 7 days.
Missing and/or Wrong Product Sent